Using Student Feedback to Assess Accessible Library Spaces and Services

Friday, Aug 14, 2020

10:00am – 11:00am

In 2018 we were awarded a small grant to gather and assess student feedback regarding an accessible technology room in the library. Survey and student focus group data provided guidance for a number of physical and technology-related changes that were subsequently applied to the accessible technology room. In 2019 we were awarded another small grant to collect additional student feedback to help us evaluate the success of those upgrades and to help us determine what additional changes might be needed to make this space an optimally active and accessible research space for students. In this presentation we will briefly discuss our overall aims, methods, and outcomes. We will spend more time sharing themes that emerged from the students feedback and broader thoughts about accessible library spaces and services. We would welcome Q&A and a lively discussion.

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